FREE GPTs to explore
FREE AI-assisted tools to explore
Ideamap an AI-assisted visual brainstorming and collaboration tool for teams.
NB: The free plan limited to 5 brainstorming "rooms" and 5 memebers. Monthly subscription starts from $7/user/month. Enjoy 15% discount using promo code: deal
Tom's Planner is an intuitive online Gantt chart tool with drag-and-drop functionality and AI assistance.
NB. The free plan is limited to one chart. Monthly subscription starts from $13/month.
Gamma is an AI-powered design tool that generates presentations, documents, and webpages from simple prompts.
NB. The free plan offering 400 AI credits, basic AI image generation, a limit of 10 slides, and branded exports. Monthly subscription starts from $10/month.
Hands-on Activity #1 (20 mins)
Task: Explore different generative AI tools
1. Enter the same basic prompt into a GPT eg “Tell me about 5G.”
2. Observe the output
3. Refine the prompt based on the response
Repeat step 1-3 across all GPTs
Hands-on Activity #2 (20 mins) | Sharing (10 mins)
Scenario
Your company is facing a steady decline in Average Revenue Per User (ARPU) across its mobile customer base.
Task #1
Write 3 different types of prompts — creative, business-focused, or for personal development — and apply an advanced prompt technique (e.g., priming, role play, or frameworks).
Example
Creative Prompt + Primming : "Write a tagline for a 5G advertising campaign targeting gamers, emphasizing low latency and speed."
Business Prompt + Role-play: "Act as a telecom consultant. Summarize market trends in 5G adoption for an executive report."
Personal Development Prompt + Framework: Use the SMART framework to help a telecom manager set personal development goals for leading a 5G rollout project. Provide one goal for each part of the framework (Specific, Measurable, Achievable, Relevant, Time-bound) with actionable steps to achieve them
Task #2
Adapt the AI's response to fit 3 different audiences, such as management, customer service teams, technical teams, or customers.
Example
For Management: Summarize the causes of ARPU decline in 3-5 bullet points, focusing on the financial impact, market trends, and high-level recommendations to reverse the trend
For CS team: Create a FAQ document for customer inquiries about new bundles or loyalty programs designed to improve ARPU. Include questions related to pricing, benefits, and how to activate the service
For technical team: Describe the technical requirements for implementing a new bundled service offering to improve ARPU. Include considerations for scalability, integration with existing systems, and customer experience
For customers: Write a social media post about the new loyalty program targeting existing customers. Use a friendly tone and emphasize how they can save money and unlock exclusive rewards
Please share
1.What were the 6 prompts created?
2.Which GPTs were used?
3.What are your comments/observations of the outputs generated?
Hands-on Activity # 3 (30 mins) | Sharing (25 mins, 5 min per group)
Scenario
Your company is facing a steady decline in Average Revenue Per User (ARPU) across its mobile customer base. The management has tasked your team with addressing this challenge by completing the following:
1.Analyze the Causes: Investigate the reasons behind the ARPU decline, including market trends, competitor strategies, and customer behavior.
2.Identify Opportunities: Use customer segmentation and market insights to uncover opportunities for increasing ARPU.
3.Propose a Marketing Campaign: Develop a targeted marketing campaign to boost ARPU by introducing value-added services, optimizing pricing strategies, or enhancing customer loyalty.
Task #1. Research why ARPU (Average Revenue Per User) is going down
Example Prompt:
"Analyze the reasons for declining ARPU in the telecom industry. Include customer habits, competitor pricing strategies, and market trends in your response."
Task #2. Create a marketing strategy using frameworks
Example Prompt
"Use the SWOT framework to analyze the impact of introducing bundled services to increase ARPU. Include strengths, weaknesses, opportunities, and threats in the telecom market."
Task #3. Come up with a campaign idea to boost ARPU:
Example Prompt:
“Use the AIDA framework to create a marketing campaign targeting high-value mobile customers. Focus on features like bundled services, exclusive perks, and personalized offers to increase ARPU”
Task #4. Plan your campaign timeline:
Example Prompt:
"Act as a marketing strategist. Create an Excel timeline for a marketing campaign targeting ARPU improvement. Include phases like customer segmentation, campaign design, testing, and rollout, with milestones for each phase."
Hands-on Activity # 4 (30 mins) | Sharing (25 mins, 5 min per group)
Scenario
Your team also need to prepare a presentation to summarize the findings, strategies, and proposed campaign in a professional presentation for key stakeholders.
Task #1. Cut & Paste
Organize the information research and strategies from Activity 2, cut & paste into a word document.
Task #2. Create a detailed report for internal teams
Example Prompt
Draft a business report for the internal team on why ARPU is declining and how a marketing campaign using loyalty programs can address this. Include research findings, strategies, and a campaign timeline.
Task #3. Write a summary for executives:
Example Prompt:
Create a 1-page summary of the marketing campaign to increase ARPU. Include key findings, ROI projections, major milestones, and high-level recommendations in 3-5 bullet points.
Task #4. Use AI-assisted tools to create the presentation
Use Gamma for creating visually appealing presentations.
Upload the 1-page summary to Gamma or enter a prompt.